CANCELLATIONS

 

1. Cancellations of any order made by Buyer shall only be permissible if made prior to receipt by Buyer of an Order Confirmation Email. 

2. All cancellation requests shall be made to Poqet on the email specified in Section 20 hereof or in any other manner as specified by Poqet on its Website or otherwise. 

3. Poqet may at its sole discretion refuse any cancellation request, without citing any reason. 

 

REFUNDS

 

1. On confirmation by Poqet of any cancellation of request made by you, a full refund for the said Service(s) subject to such deductions under applicable law and as determined by Poqet (only if the Services / Deliverables are of bespoke nature and include any customisation(s) basis your specification(s)) shall be made in the manner as communicated to you by us or as may be specified on Website including issue of refunds to your original payment method or as a credit to the Poqet wallet. 

2. Poqet shall endeavour to process refunds pursuant to Section 7.2.1 hereof within 15 (fifteen) days of confirmation by Poqet thereof on email or otherwise. 

3. Subject to Section 7.2.1, in case the original payment method is Cash on Delivery, refund may be issued through the National Electronic Funds Transfer(“NEFT”) system to your designated bank account in India or as a credit to the Poqet wallet. 

4. At any time, and for any reason, we may provide a refund, discount, or other consideration to some or all of our members at our sole and absolute discretion or if otherwise required by law.